“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“Certainly felt honored and respected throughout the process. Feel that Newday USA is a first class organiozation”
yesterday
“smooth and easy process”
yesterday
“Joseph helped a long the way.”
yesterday
“New Day USA has been Great to me. New Day USA has helped me four times and has been very professional. Dealing with one person per transaction is great and easy at every step. I would recommend them to ALL Veterans who are wanting to buy or refinance a home....”
2 days ago
“Working with Lionel Andre Marshall from New Day USA was a fantastic experience. He kept me informed with timely updates throughout the process, and his communication was clear and consistent, making everything seamless. Lionel's availability was exceptional—he...”
2 days ago
“Excellent customer service!”
4 days ago
“My great experience was with my agent Ian Russo he was friendly and very professional he kept me updated on everything which made the process move quickly and smoothly thanks again T. Kirven ”
4 days ago
“Gabby was very informative and stayed in constant contact throughout the entire process. It only took about three weeks to close. Awesome service!”
5 days ago
“Well it’s not often I write reviews but my experience here with NewDay has motivated me to comment. The people are, for the most part, very professional and courteous which helped during the process. The advisor who handled my application was loan walked with...”
5 days ago
“From start to finish the process was painless and efficient”
5 days ago
“Jordan made the whole process painless! He was helpful and knowledgeable! It went very fast, which was very nice. ”
5 days ago
“Very professional!”
5 days ago
“My process was very professional and Julian was very helpful to all my needs. He kept in touch to let me know what was needed and what was done. The time or closing and he also wa helpful in getting in contact with companies to come out and fix what needed to...”
5 days ago
“Gabby walked us through the process- easily the best experience Ive ever had with a mortgage ”
2 weeks ago
“It was a simple transaction. Jean is a very nice person.!I appreciate all of you.”
2 weeks ago
“The step by step process was very easy that my loan processor Patrick went through with me and sent to me really easy simple instructions thank you.”
2 weeks ago
“We worked with Ellis. He was very professional and patient with us.
”
2 weeks ago
“Dimitri Penick did a great job. He walked me through my mortgage escrow and resolved misconceptions. He assisted me to bring everything back into alignment. Thanks new day for managing mortgage.”
2 weeks ago
“Dan was excellent. We enjoyed working with him. I wasn't sure NewDay would deal with us due to a problem 30 years ago, but you did. Several other companies jerked us around, but not yours. The experience was professional and enlightened. I would, and...”
2 weeks ago
“Was able to get a knowledgeable person to answer my concerns in a reasonable amount of time. Customer service representative, Demetri Patrick, was able to review my account and provide a reasonable explanation for my issue in a timely manner. Very pleased with...”
2 weeks ago
“Professional and courteous service. Consistent help throughout the process”
2 weeks ago
“The easiest re-finance ever. I have re-financed my home several times to catch the lower interest rate. Lionel Marshall and his team made it more than simple, it was enjoyable. To know that everything was being handled in a timely and professional manner...”
2 weeks ago
“Ryan Kattell was such a pleasure to work with. His work ethic and customer service was impeccable.”
2 weeks ago
“Mr. Dimitri Patrick was very instrumental in answering my inquiry about a piece of paper that solicited my personal data. He instructed me to throw it away and not give out any information. The company also stated that it was associated with New Day. Dimitri...”
2 weeks ago
“Bryan Osirus is a wonderfull person that works for a wonderfull co.”
2 weeks ago
“Stuart Lindquist of New Day USA was superb navigating through this process!!!
Because to Stuart’s Expertise, he was always able to remain calm, cool and clear in communicating each step…which in turn cleared my understanding of the process and gave me a high...”
2 weeks ago
“My account executive, Cole Byassee, was absolutely the best. His caring, patience and expertise are invaluable! Thanks to him the entire process was easy and painless. ”
2 weeks ago
“Vincent Giuga represented customer's services to the highest possible standard. Honest, professional, direct & on point; working on your behalf. ”
2 weeks ago
“Dimitri Penick at NewDay USA is customer friendly, very professional and provides fast efficient service. He took the time to explain the process and asked for any questions. ”
3 weeks ago
“Very pleasant individual to do business with. Assisted in completing the purpose of the call. Took his time and answered all questions. Outstanding rep for NewDay.”
3 weeks ago
“I HAD A GREAT EXPERIENCE WITH DEMITRI PENICK HE WAS VERY PROFESSIONAL AND HELP ME OUT WITH MY CONCERNS THANK YOU 😊 ”
3 weeks ago
“Brandon was AMAZING!!!🤩
He gave us TOP NOTCH customer service and the process was MUCH EASIER than expected and he exceeded our expectations! My husband and I would HIGHLY RECOMMEND NEWDAY USA to ANYONE wishing to refinance or get a VA mortgage. Thank you SO...”
3 weeks ago
“Chris Adair, the representative we had was at all times courteous, respectful, and helpful. He helped us navigate what could have been a stressful and tedious process with a calm and pleasant manner. I had dealt with home purchase twice before and they were...”
3 weeks ago
“I needed to take care of a matter with New Day USA, and Dimitri handled it nicely. He was personable, professional, and efficient. My business was taken care of in short order, and I was quite satisfied. Thank you.”
3 weeks ago
“My loan officer was very helpful and knowledgeable. He explained all features of the loan process and assisted me in every step to the successful closing process of my loan.
Thank you very much. I highly recommend. ”
3 weeks ago
“From the first contact With the loan advisor everything was brought to the house and the advisor help use the computer to complete our application and followed thru on each process.
I am completely satisfied with the loan and the process.
Agent was courteous...”
3 weeks ago
“Everything I needed was possibly done The New Day USA team they did a great job. I recommend them to all veterans take my word for it. I’m retired veteran 100% disable veteran it did a good job for me and my family. My wife has a big stroke. I handle...”
3 weeks ago
“The underwriter I worked with was so helpful and cheerful. I was at ease receiving my loan. It was a pleasure working with Temi and NewDay. ”
3 weeks ago
“Everyone was so nice and helpful. You have a great team! The process has been easy and efficient and it has been our pleasure to work with you.”
3 weeks ago
“My wife and I have had nothing but an increditable experience dealing with the Newday Team. Lionel and Colby walked us thru the whole way. The whole process was outstanding!!!! WE would like to THANK everyone at Newday for the service provided to this NAVY...”
3 weeks ago
“Andrew was super good at making sure that all tasks were completed!”
3 weeks ago
“The experience with the gentleman that handled the paperwork was outstanding and made the process easy.”
3 weeks ago
“The process of refinancing, was very easy an simple from start to finish.The employees of NewDay very respectful and professional, my wife and myself very thankful ”
3 weeks ago
“Customer service by Mr. Dimitri Penick was outstanding. He was helpful, thorough, and fast in responding to my inquiry. He as able to quickly help me with my payment request.”
3 weeks ago
Excellent
8787 reviews on
Jay Zabel“Certainly felt honored and respected throughout the process. Feel that Newday USA is a first class organiozation”
Mike Levandoski“smooth and easy process”
Jack P.“Joseph helped a long the way.”
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