“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“"BEST CHOICE I MADE GOING TO NEWDAY USA", after receiving s letter from the company.
From the day I called in November 2025, Lionel was very considered of me, when I explained everything, of what had happened with my credit history. He gave reassurance that I...”
16 hours ago
“Hey is very professional”
20 hours ago
“Brandon Conover was a pleasure to work with. He always kept us updated to our loan status! Great service!”
22 hours ago
“Every thing went on time, easy instructions to follow. Over all great experience ”
3 days ago
“New Day is the best mortgage company I've ever used! They absolutely are looking out for the customer's best interest. The representatives are so polite and accommodating. They return phone calls quickly and answer all questions to get through the process...”
3 days ago
“Because I have been having some unexpected problems with my Social Security and when I reached out to you last April and you continued to work with me this December and January, it has helped me enormously… there’s too many things to really get into but I was...”
3 days ago
“Thomas was very professional and extremely knowledgeable.”
4 days ago
“No lies, no misstatements. No misunderstandings. 100% support for the Vet! A fine service for the veteran community.”
5 days ago
“Lionel kept his word, was prompt and courteous
Had great service and was close to his appointed time of dillivery
”
6 days ago
“The process was smooth and Andrew was very professional ”
1 weeks ago
“Efficient & streamlined process.
The representative was thorough and followed up frequently to keep things on track. ”
1 weeks ago
“The whole team that worked this process! My representive/ case worker kyle, lending team, etc….”
2 weeks ago
“Mr. Chris Hamilton and his team were the most professional, intelligent, compassionate, and knowledgeable group, making the process seamless and absolutely no stress.
Much appreciated and will definitely recommend to other vets. ”
2 weeks ago
“The process is quick and timely. The loan officer was extremely prompt in getting back to me and keeping me informed throughout the whole process. Happy to do business with New Day USA. Nolen Ford also put me in touch with Veterans Strong for credit watch.”
2 weeks ago
“Both Christian and Jeff were outstanding; very helpful and knowledgeable. The whole experience was great”
2 weeks ago
“Julian worked very hard for us and even though things took longer than expected, he stayed in our corner.
Julian definitely made us feel valued and much much more than a number on an application.”
2 weeks ago
“The people and the process ”
2 weeks ago
“My servicer was very professional & extremely helpful.
He guided me through every step to help execute the loan. I'm very pleased with the timely manner in which everything was processed.”
3 weeks ago
“Collin made the process seamless. He was very informative, professional and friendly. He answered all questions. ”
3 weeks ago
“Joshua Denson was very professional in handling my loan, kept me informed daily throughout the process, answered every question, provided every reassurance, and rigorously pursued the schedule to closure. He is a prime example of why I chose NewDay for the...”
3 weeks ago
“Working with Gabrielle Marie Garza
Sr Assistant Vice President ‑ Loan Origination was a true pleasure. She made the process easy stress free, with great communication. She went above and beyond for our Family's needs for said loan.”
3 weeks ago
“Mr Tuttle was great about keeping me informed about the status of the whole process.”
3 weeks ago
“Answered all my questions and suggestions”
3 weeks ago
“NewDay USA & the people working for them could not have been more helpful. We applied in the morning & by that evening we were accepted. Since we were buying a house out of state they even supplied us with a realtor. Destinee who was our representative with...”
3 weeks ago
“The process was streamlined and straightforward. The folks that managed our account were very knowledgeable and provided a clear expectation of the entire process
Thank you ”
3 weeks ago
“Mr.Shea was very helpful and very much on top of the process .Only 2 weeks start to finish .He told me all he needed and thankfully I had it all on hand and returned to him say day.”
3 weeks ago
“I couldn't have had a better experience. My representative was very professional and set an example for others to follow. The entire process went very smoothly and I would highly encourage anyone considering a refinance to consider New Day USA. Thank you for...”
3 weeks ago
“The ability to communicate with someone throughout the process.”
3 weeks ago
“Working with your team was pleasant and no stress ”
3 weeks ago
“You have a truly professional staff who puts the customer first and goes out of their way to clear any problems that may arise.”
3 weeks ago
“Perfect customer service!
”
3 weeks ago
“Always Informed of all the needs and changes from one person. ”
3 weeks ago
“Steven Murphy was professional, responsive, and respectful throughout the entire process. Easily the best mortgage experience I’ve had.”
5 weeks ago
“This is such a great company to do business with. Everything is simple right from the beginning. The closing goes smoothly and the mortgage is so easy to set up and maintain on their website. Always treated with great respect as a Veteran.”
3 months ago
“My loan Officer (Nate Bursell) was outstanding from start to finish. He took his time and explained everything and was very attentive my questions and concerns. Need more like him in that business. I would definitely recommend New Day to anyone refinancing...”
3 months ago
“Experience was Outstanding. Lionel responded to my multiple inquiries promptly and professionally. Resolved my concerns. This is the smoothest experience I have had in home financial process. Definitely recommend him and New Day to my fellow veteran”
3 months ago
“Steven Murphy handled our transaction in a prompt, professional and respectful manner and made this the best mortgage process I’ve ever experienced.”
4 months ago
“Absolutely the best experience with all your personnel!!!”
4 months ago
Excellent
9517 reviews on
Judy K.“"BEST CHOICE I MADE GOING TO NEWDAY USA", after receiving s letter from the company. From the day I called in November 2025, Lionel was very considered of me, when I...”
Joe v .mcclain“Hey is very professional”
Fredrick H.“Brandon Conover was a pleasure to work with. He always kept us updated to our loan status! Great service!”
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