“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“The whole team that worked this process! My representive/ case worker kyle, lending team, etc….”
9 hours ago
“Mr. Chris Hamilton and his team were the most professional, intelligent, compassionate, and knowledgeable group, making the process seamless and absolutely no stress.
Much appreciated and will definitely recommend to other vets. ”
2 days ago
“The process is quick and timely. The loan officer was extremely prompt in getting back to me and keeping me informed throughout the whole process. Happy to do business with New Day USA. Nolen Ford also put me in touch with Veterans Strong for credit watch.”
2 days ago
“Both Christian and Jeff were outstanding; very helpful and knowledgeable. The whole experience was great”
2 days ago
“Julian worked very hard for us and even though things took longer than expected, he stayed in our corner.
Julian definitely made us feel valued and much much more than a number on an application.”
4 days ago
“The people and the process ”
4 days ago
“My servicer was very professional & extremely helpful.
He guided me through every step to help execute the loan. I'm very pleased with the timely manner in which everything was processed.”
2 weeks ago
“Collin made the process seamless. He was very informative, professional and friendly. He answered all questions. ”
2 weeks ago
“Joshua Denson was very professional in handling my loan, kept me informed daily throughout the process, answered every question, provided every reassurance, and rigorously pursued the schedule to closure. He is a prime example of why I chose NewDay for the...”
2 weeks ago
“Working with Gabrielle Marie Garza
Sr Assistant Vice President ‑ Loan Origination was a true pleasure. She made the process easy stress free, with great communication. She went above and beyond for our Family's needs for said loan.”
2 weeks ago
“Mr Tuttle was great about keeping me informed about the status of the whole process.”
2 weeks ago
“Answered all my questions and suggestions”
2 weeks ago
“NewDay USA & the people working for them could not have been more helpful. We applied in the morning & by that evening we were accepted. Since we were buying a house out of state they even supplied us with a realtor. Destinee who was our representative with...”
2 weeks ago
“The process was streamlined and straightforward. The folks that managed our account were very knowledgeable and provided a clear expectation of the entire process
Thank you ”
2 weeks ago
“Mr.Shea was very helpful and very much on top of the process .Only 2 weeks start to finish .He told me all he needed and thankfully I had it all on hand and returned to him say day.”
2 weeks ago
“I couldn't have had a better experience. My representative was very professional and set an example for others to follow. The entire process went very smoothly and I would highly encourage anyone considering a refinance to consider New Day USA. Thank you for...”
2 weeks ago
“The ability to communicate with someone throughout the process.”
2 weeks ago
“Working with your team was pleasant and no stress ”
2 weeks ago
“You have a truly professional staff who puts the customer first and goes out of their way to clear any problems that may arise.”
2 weeks ago
“Perfect customer service!
”
2 weeks ago
“Always Informed of all the needs and changes from one person. ”
2 weeks ago
“Steven Murphy was professional, responsive, and respectful throughout the entire process. Easily the best mortgage experience I’ve had.”
3 weeks ago
“This is such a great company to do business with. Everything is simple right from the beginning. The closing goes smoothly and the mortgage is so easy to set up and maintain on their website. Always treated with great respect as a Veteran.”
4 weeks ago
“My loan Officer (Nate Bursell) was outstanding from start to finish. He took his time and explained everything and was very attentive my questions and concerns. Need more like him in that business. I would definitely recommend New Day to anyone refinancing...”
4 weeks ago
“Experience was Outstanding. Lionel responded to my multiple inquiries promptly and professionally. Resolved my concerns. This is the smoothest experience I have had in home financial process. Definitely recommend him and New Day to my fellow veteran”
4 weeks ago
“Steven Murphy handled our transaction in a prompt, professional and respectful manner and made this the best mortgage process I’ve ever experienced.”
5 weeks ago
“Absolutely the best experience with all your personnel!!!”
5 weeks ago
“Tom was a wonderful man to work with. He explained everything to us in a way we understood. He was in constant contact with us every step of the way.”
5 weeks ago
“Our Account Executive, Nigel, helped us through the process, which took a few months due to VA requirements. Nigel was very patient and helpful. He kept us informed and reached out frequently to see if there was any way he could help us. ”
5 weeks ago
“Well, working with Thomas and the people he works with made it very easy for me.
And my wife.
To go through everything.
They made it very easy.
”
5 weeks ago
“Alejandro was extremely helpful in his knowledge of refinancing our home. I was able to be at ease with the process due to the confidence of his answers to my questions. I am greatful for the fact that once all the paperwork was done before closing ,to which...”
5 weeks ago
“Very simple to understand. Easy to follow the steps.”
5 weeks ago
“Joseph was truly the best loan officer we could have asked for. He went above and beyond throughout the entire process, making everything as easy, quick, and seamless as possible. He treated us like people, not just another file on his desk. For the first...”
3 months ago
“Very happy customer! This was the third mortgage I have got in my lifetime. NewDay was by far the easiest and most professional experience I’ve had. Chris Douglas Hamilton was always prompt with every communication, Whether by phone, text or email. Highly...”
3 months ago
“No comments ”
3 months ago
“I worked with Joseph StanKoven, Account Executive with NewDay USA. He was very professional, knowledgeable and helpful! He made my refinancing experience stress free. Joseph should be commended on his performance with NewDay USA!!!”
3 months ago
“I'm not good on doing surveys, and reviews. Thank you for helping me with my mortgage.”
3 months ago
“Mr. Parker and others made the process as easy and seamless as possible. They were professional in a respects. I appreciate that. ”
3 months ago
“ The whole process went very smoothly. Nick Sallemi was so helpful.He was easy to work with and so friendly. Nick answered all our questions so we understood what was going on.
We have worked with New Day several times and always given them a10 out of 10”
3 months ago
“Andrew was very knowledgeable and friendly. Each day I was given an update on my application. ”
3 months ago
“I was kept informed during the whole process which kept my stress levels down. ”
3 months ago
Excellent
9503 reviews on
Richard H.“The whole team that worked this process! My representive/ case worker kyle, lending team, etc….”
Darrin Mills“Mr. Chris Hamilton and his team were the most professional, intelligent, compassionate, and knowledgeable group, making the process seamless and absolutely no stress. Much...”
Joyce McLeod“The process is quick and timely. The loan officer was extremely prompt in getting back to me and keeping me informed throughout the whole process. Happy to do business with...”
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