“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“Great customer service and professional support from the staff. Alex kept us informed throughout the process from start to finish. We tried other options but New Day took care of our needs and met expectations better than the other companies. ”
13 hours ago
“We are grateful we came to New Day USA for our VA Cash Out Loan. We were treated very well with such professionalism and respect. At first I was a little apprehensive. Your account executive asked a few questions and answered any questions we had. I most was...”
2 days ago
“Nicholas was very knowledgeable regarding the process. He was great to work with! The only downside to the process was the delay in closing due to the flood insurance waiting requirements which was out of New Day's control. The requirement should have been on...”
2 days ago
“Great experience..Very professional and easy to talk and work with...Highly recommend...10 STARS”
5 days ago
“The service was awesome. Andrew, who handled my loan was easy to work with? He explained the process and was diligent keep me informed of everything. I like the fact I had no money out of pocket, or I didn't have to worry about that.”
5 days ago
“Wow,well this was our second home we bought with my VA loan,as we ve been homeless last 5 years ,living in a RV in Montana extreme winters.
One night on a whim and honest mistake I applied with New Day fully exspecting to be turned down.
12 minutes after I...”
2 weeks ago
“Great customer service ”
2 weeks ago
“Everyone was very helpful. Answered all our questions. Took time to explain anything we didn’t understand. Returned calls as soon as possible. ”
2 weeks ago
“Constant attention from the Jake Benton (point man) to move along the process to completion.”
2 weeks ago
“Julius was my Rep thru the entire procedure.he was very informative and helpful,polite,respectful.i contacted him several times with questions and he always gave me the answers I was looking for.Easy step by step instruction and simple enough.sincerely...”
2 weeks ago
“From the minute I called NewDay USA and spoke with Brandon Conover, the experience was painless. NewDay and he knew what I needed to do as a Veteran and what I needed to make my life easy going forward with my cash flow. The whole process from start to finish...”
2 weeks ago
“Working with Matt. Was a pleasure,He always informed me what was happening and when. He deserved a raise ”
2 weeks ago
“My experience for my initial purchase of my home with Stuart was great and currently for my streamline refi with Thomas Costanza was also just as easy. Everything was done my phone and online in a timely manner and I never had to leave my house. Thank you...”
2 weeks ago
“Branden was in constant contact with us about ever step we needed to take. He kept us informed and was always there to answer every question we had”
2 weeks ago
“I thank you for giving me a chance
”
2 weeks ago
“They know what they’re doing ”
2 weeks ago
“Everything across the board. I wish I could have done it sooner. ”
2 weeks ago
“My loan officer Ben Taylor made the loan process an exceptional experience. He and his assistant Evian were very professional and helpful throughout the whole process. He was extremely knowledgeable in all areas. He answered my questions very clearly and...”
2 weeks ago
“Ellis made the process effortless. I could email documents as well as add them online to the process. Very quick turn around. ”
2 weeks ago
“My coordinator made everything extremely easy for my wife and I to handle. The process was as smooth as can be, and I would recommend New Day USA to anyone looking for a loan.”
2 weeks ago
“My experience with NewDay USA has been fantastic. I felt I was working WITH Alex, who handled my loan instead of sitting back and expecting everything to be done FOR me. I wanted this to happen and Alex was always one step ahead of me in preparing...”
2 weeks ago
“Working with mr.samuel Gonzales was a pleasure he took the time to walk me thru everything and never rushed me and may sure I understood everything. I really appreciate him so much ”
2 weeks ago
“Daniel was amazing. We know we were not easy to deal with but he went way above and beyond his duties to make sure that we were happy. He needs a raise right away.”
2 weeks ago
“Everything was easy to do. Sarah was great”
2 weeks ago
“New Loan Mortgage Team-Specifically Kyle Caskie and his team. We took a year to sell our home and buy another home. Kyle and His team "hung right in there" with us the whole time. Kyle always called with the same consistently Professional and kind countenance....”
3 weeks ago
“Alex! We are in our upper 70's and not quite as sharp as a hard charging Captain of Marines of old. Alex has the patience of a saint and was always there for our questions and keeping us advised of the paper flow.
After our closing you should be giving Alex...”
3 weeks ago
“Andre was great. He was so helpful.”
3 weeks ago
“I had a very smooth and professional journey. Lucas was very knowledgeable and walked me thru all the steps from the beginning to closing.”
3 weeks ago
“The representative i dealt with (Alexander Troy Taylor) was vert efficient and easy to work with. He is an asset to your company ”
3 weeks ago
“
Very professional service from Dylan Moran”
4 weeks ago
“Excellent service. Thorough workmanship and dependable in regard to working through the contract. At this point I would use NewDay again.”
4 weeks ago
“Very simple process, all done over the phone, The agent was very helpful and accommodating.”
4 weeks ago
“Dhruv Patel was very professional and polite. He helped us through every step. ”
4 weeks ago
“Reliability, eager to helping all ways, assistance as needed. Dependable agents. ”
5 weeks ago
“Andrew Marin was fantastic, professional, accommodating and very knowledgeable. When he said he was doing something, he did it. The process was very smooth. I greatly appreciate NewDay and what they offer veterans. It’s too bad the rest of the business world...”
3 months ago
Excellent
9766 reviews on
Craig“Great customer service and professional support from the staff. Alex kept us informed throughout the process from start to finish. We tried other options but New Day took care...”
Leroi A.“We are grateful we came to New Day USA for our VA Cash Out Loan. We were treated very well with such professionalism and respect. At first I was a little apprehensive. Your...”
Gary R.“Nicholas was very knowledgeable regarding the process. He was great to work with! The only downside to the process was the delay in closing due to the flood insurance waiting...”
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